Safety Precautions while using Tfutfuka Eswatini

Tfutfuka Eswatini is a platform where users market their acquired skills, business, property and job adverts to the general public. We realize that, there will be people who will try to scam or defraud our users. We have realized that there will be people who will use the platform for their own agenda.

The major purpose of Tfutfuka Eswatini is to bridge the gap between the people offering services and the people requiring services. People and companies post tasks on the platform requesting services from them and also advertise their products. When you find the person with the right service for your task or requesting your service, contact the person and request to meet in a public place for personal ease and safety. Always ensure that you take someone with you when meeting the individual. You can also request an employee from Tfutfuka Eswatini to facilitate the meeting if need be. Upon meeting the person, you should request identification and also proof of qualification which show that the person is qualified for the task. If you're answering a home service adverts, ask the person to produce identification and proof of qualification before inviting them into your home. Once you have engaged a person for a particular task, it is best that payments be done through our platform.

To avoid harvesting of User's information, contact details for users of the platform will not be made accessible to unregistered users. Contact details for those who have put bids for tasks will be made available to only the posters of those tasks. If you see an individual and you are interested in their service, you can call the individual or business and enquire about their services. It is therefore advisable that Users should make sure that their usernames and passwords are secured

Tfutfuka Eswatini also provides a feature on the platform where users can report other users for misconduct. Misconduct includes underage users, unfulfilled promises, fraud, bullying and many more.

Please contact us about any attempted fraud or suspicious emails, ads, or other activity by community members. In case of fraud or illegal activity, we also recommend that you report it to the Police. Tfutfuka Eswatini doesn't offer any sort of buyer protection / payment programs. Any emails you receive that talk about such systems are scams, even if they may have the Tfutfuka Eswatini logo. If you receive any emails promoting these services, please report it to us.